FleetPanda vs Spybits*
What's right for you?

Spybits offers asset monitoring solutions, with a strong focus on  tank monitors, IoT, and trailer tracking systems. 

However, through their multiple (seven!) acquisitions, the focus has shifted to hardware rather than software—and it shows.


FleetPanda, by contrast, is purpose-built for fuel wholesalers. We created it out of our own experiences running a fleet-fueling business in the past.

It’s cloud-based, customizable, and implemented within a couple months, with weekly product updates and excellent support.


If you’re seeking dispatch software tailored for fuel wholesalers, FleetPanda is your solution.

*Our lawyer made us do this.
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Why FleetPanda wins

Spybits
Tech Hosting
Cloud-based: lower cost, stable, no hardware required.
On-premise: high server costs, hardware required.
Company history
Founded by ex-fuel marketers and engineers. Venture-backed, product-focused.
7 acquisitions – all focussing on their hardware products neglecting the software. Key people have left. Lacks tech leadership, engineers and support.
Customization
Platform is modular, flexible and customisable.
Not flexible; customizations and even bug fixes take years with constant follow-up.
Innovation
Biweekly feature releases. 12 major features and 9 integrations in 2023.
Barely any feature releases. At max it’s bi-annual. Product is neglected and in maintenance mode.
Support
24/7 support, dedicated team, response within 10 minutes.
High charges, unresponsive, issues take weeks to resolve.
Implementation
4-8 weeks with data migration, driver ride-alongs, and system integration.
Takes 2-4 years, disrupting operations. Migration is a burden.
Feature Gaps
  • Integrates with most accounting and backoffice systems
  • Has a pricing module - this means accurate quotes and invoice in half the time.
  • Integrates with all tank monitors so you can automate order creation
  • Wireless bluetooth meter integration that is less costly and robust.
  • Lacks integration with accounting and backoffice systems
  • No pricing related features. This leads to errors in invoices and double/triple data entry for pricing managers and dispatchers.
  • Integrates only with Spybits Tank monitors
  • Meter integration is wired and costly and breaks on the field bringing down the entire truck.
Costs
Pay only for what you use. Lesser than Spybits.
Costlier. $5000 per truck and $20-30k per meter integration
Tech Hosting
Cloud-based: lower cost, stable, no hardware required.
Spybits
On-premise: high server costs, hardware required.
Company history
Founded by ex-fuel marketers and engineers. Venture-backed, product-focused.
Spybits
7 acquisitions – all focussing on their hardware products neglecting the software. Key people have left. Lacks tech leadership, engineers and support.
Customization
Platform is modular, flexible and customisable.
Spybits
Not flexible; customizations and even bug fixes take years with constant follow-up.
Innovation
Biweekly feature releases. 12 major features and 9 integrations in 2023.
Spybits
Barely any feature releases. At max it’s bi-annual. Product is neglected and in maintenance mode.
Support
24/7 support, dedicated team, response within 10 minutes.
Spybits
High charges, unresponsive, issues take weeks to resolve.
Implementation
4-8 weeks with data migration, driver ride-alongs, and system integration.
Spybits
Takes 2-4 years, disrupting operations. Migration is a burden.
Feature Gaps
  • Integrates with most accounting and backoffice systems
  • Has a pricing module - this means accurate quotes and invoice in half the time.
  • Integrates with all tank monitors so you can automate order creation
  • Wireless bluetooth meter integration that is less costly and robust.
Spybits
  • Lacks integration with accounting and backoffice systems
  • No pricing related features. This leads to errors in invoices and double/triple data entry for pricing managers and dispatchers.
  • Integrates only with Spybits Tank monitors
  • Meter integration is wired and costly and breaks on the field bringing down the entire truck.
Costs
Pay only for what you use. Lesser than Spybits.
Spybits
Costlier. $5000 per truck and $20-30k per meter integration

Why California Fuels and Lubricants
migrated from Spybits to FleetPanda

We wanted to move out of Smartlogix/spybits since their support was non-existent, and the product got buggy after they got acquired.

Everything would break, and we would spend so much time trying to get a response and get charged arm and leg. FleetPanda is decades ahead of Smartlogix.

Their Platform is entirely cloud-based and is created by Silicon Valley Engineers, and they release new features very fast. On top of that, our support questions get answered in less than a minute, and we are assigned a dedicated product manager for any new requests, and they come onsite to get us fully set up. Highly recommended.

Jessica Ramos

Operations Manager

Moved from spybits to FleetPanda due to

A failed two-year implementation
Operational headaches and team churn
Approximately $500K in losses
Feature gaps and tech failures
Non-responsive customer support

The full story

California Fuels implemented Spybits, but it took two years and still failed to meet their needs. Migrating systems caused major disruptions:

Their current operations
were halted.
The new system
wasn’t functional.

This led to inefficiencies, repetitive work, constant errors, and customer frustration. They lost half a million dollars and experienced team churn due to these issues.

Challenges with Spybits

Frequent tech failures and non-existent support.
Built in-house tools for purchasing, invoicing, and reporting due to missing features.
Manually scheduled driver routes without pre-planning, adding complexity.
Complex pricing workflows involving multiple steps before invoice generation.
High costs for meter integration at $30k per truck.

Due Diligence

This led them to search for a new tool but because they were burnt once, they did a lot of due diligence and looked at a lot of vendors to find a tool that truly brings in all their business lines in one place and automates their processes.Mainly - they were looking for a trustworthy partner for the next future. This led them to choose FleetPanda.

Why FleetPanda

Unified dispatch across all business lines
Fast, simple implementation
User-friendly software
Wireless meter integration
Onsite training with driver ride-alongs
24/7 live chat support
Quick turnaround on custom features

FAQs regarding

FleetPanda vs. Spybits

If I’m already using Spybits, why should I switch to FleetPanda?

Investing in dispatch software requires significant time, money, and effort, so choosing the right long-term partner is crucial. Consider what matters most to you:

- Quick, responsive support
- Constant innovation to grow your business
- Customizable features that fit your specific needs
- A focused, best-in-class dispatch product
- Modern tech without the hassle of on-prem software

If these resonate with you, give us a try. We can start with a pilot trial for one truck, dispatch, and driver. If you like what you see, we’ll take it from there.

How can I trust you won’t sell out to the highest bidder like other software vendors?

At FleetPanda, we’re here for the long haul, not a quick exit. Our product was born from a pain we personally experienced—something other vendors couldn’t solve. Recently funded, we’re focused on growth, delivering weekly updates, and offering top-notch support. Here's what a customer had to say about us.

FleetPanda is a partner - not a vendor.

Scott Restivo
CTO, 3L Energy

We had a hard time getting any support from Spybits. How would yours be different?

Short staffed in every department
Poor customer service & tech support
Causing great employees to leave with no backfill
There is no one in charge of any kind of customer education.
The company has been short staffed for many years. If something happens to a few key employees the business is doomed.
Everything is about cost cutting and having a low BOM cost which results in costing lots of issues with products.
New owner does not support the business, inconsistent spending, raising prices to industry high and cutting support options.
All levels of toxic and ineffective leadership focused on bottom line profitability with little to no product knowledge. Quality of software, hardware, and support suffers from lack of capable and unprepared staff.
Company does not have the bandwidth to support product or customers; everyone is overworked and undercompensated.

After Spybits was acquired, their support declined as the new owners shifted focus to IoT. Key staff left, their engineering team shrank, and they remain understaffed. Don’t take our word for it—Spybits' own employees mention this on Glassdoor. FleetPanda, however, is different.

FleetPanda has best in class customer service.

Scott Restivo
CTO, 3L Energy

It's like having our own Software Engineering team

Scott Restivo
CTO, 3L Energy

We already have unique workflows and will require more customizations as we grow. Can you accommodate these changes?

We have biweekly feature releases so you can rest assured that the product is constantly getting better.  We also know fuel marketers have long-standing workflows that work for them, so we address that in three ways:


  • Our product is modular, flexible, and customizable. We also collaborate with design customers to build new features and modules.
  • We constantly release updates, build new modules, and fix bugs.
  • We focus on simplicity, ensuring the product is intuitive and easy to use for all employees, regardless of age or experience, making transitions smoother for veteran drivers and dispatchers.
Migration Offer

15% off on Implementation

Switch from Spybits to FleetPanda with our help and enjoy 15% off implementation. We’ll ensure your entire migration goes smoothly.

Book a Call Today

The biggest brands trust us

with their business.

The biggest brands trust us with their business.

Even our 20-30 year old veteran drivers adopted to FleetPanda easily

Patrick McNeece
Partner, McNeece Bros

If you want to conquer inefficiencies in your organization and take it to the next level, FleetPanda is the ally you need.

Carl Kleimann
Owner/Partner

FleetPanda has changed the game on operations

of the 3 companies we have recently acquired. It has also given management real time analytics to make better business decisions.

Alex Salazar
Ex-VP Operations

They have a great product, have a great team, responsive,

they listen, they’re elastic and not rigid.

Perry Taylor
Ex-President at 3L USA &Director of Logistics

FleetPanda has really helped drive our delivery cost down.

Our cost per gallon it takes me to deliver to a customer goes down because we have real time visibility into where that driver's at, how his day's going, that he's routed more efficiently than ever before. So it just overall improves the profitability.

Stephanie McNally
President

They have a great product, have a great team, responsive,

they listen, they’re elastic and not rigid.

Perry Taylor
Ex-President at 3L USA &Director of Logistics

If you want to conquer inefficiencies in your organization and take it to the next level, FleetPanda is the ally you need.

Carl Kleimann
Owner/Partner

The biggest brands Fuel marketers

Trust us with their business.

The biggest brands trust us with their business.

Even our 20-30 year old veteran drivers adopted to FleetPanda easily

Patrick McNeece
Partner, McNeece Bros

If you want to conquer inefficiencies in your organization and take it to the next level, FleetPanda is the ally you need.

Carl Kleimann
Owner/Partner

FleetPanda has changed the game on operations

of the 3 companies we have recently acquired. It has also given management real time analytics to make better business decisions.

Alex Salazar
Ex-VP Operations

FleetPanda has really helped drive our delivery cost down.

Our cost per gallon it takes me to deliver to a customer goes down because we have real time visibility into where that driver’s at, how his day’s going, that he’s routed more efficiently than ever before. So it just overall improves the profitability.

Stephanie McNally
President
Patrick McNeece
Partner, McNeece Bros

They have a great product, have a great team, responsive,

they listen, they’re elastic and not rigid.

Perry Taylor
Ex-President at 3L USA &Director of Logistics
Carl Kleimann
Owner/Partner

If you want to conquer inefficiencies in your organization and take it to the next level, FleetPanda is the ally you need.

Carl Kleimann
Owner/Partner

Want to know the cost and ROI comparison for your business?

Curious to see the product?

Book a Personalized Demo
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